Privacy Policy
This policy explains what information Kymco Parts Store (“we”, “us”) collects when you use this website and our online store, how we use it, and the choices you have. We are located at 1743 Bay Rd, Miami Beach, FL 33139, United States, and we are the controller of the personal information described here. We have kept this policy short and specific to how the site actually works. Your use of the Site is also governed by our Terms & Conditions.
1. The two parts of this site
- The catalog site (the pages you are on now) — browsing models, part pages, search and VIN lookup. It requires no account and sets no cookies of its own.
- The store at kymcopartsstore.com, hosted by Shopify — cart, checkout and payment. Shopify processes order data on our behalf and under its own privacy policy.
2. Information we collect
Information you type into the catalog site
- Search queries (part numbers, part names, model names).
- VINs you enter into the VIN lookup. A VIN identifies a specific vehicle and may be linkable to its owner; we use it only to answer your lookup, and it may appear in standard server logs (see below).
Information collected when you order
When you place an order on the Shopify store you provide your name, shipping and billing address, email address, phone number and payment details. Payment card details go directly to Shopify’s payment processors; we never see or store your card number. We receive the order details (what you bought, where to ship it, and how to contact you) so we can fulfill the order.
Information collected automatically
Like nearly every website, our servers keep standard access logs: IP address, browser type (user agent), the pages you request (which includes any search terms or VINs that appear in the URL) and timestamps. We use these logs for security, debugging and capacity planning.
3. Cookies and embedded services
The catalog site sets no cookies. The Shopify store uses cookies that are necessary for the cart and checkout to function, and Shopify may set additional cookies as described in its cookie policy. The catalog pages load their web fonts from Google Fonts, so your browser sends a standard request (including your IP address) to Google when a page loads; no other third-party scripts, trackers or advertising pixels run on the catalog site.
4. How we use information
- To operate the catalog, search and VIN lookup you asked for.
- To process, ship and support your orders, including order-related email.
- To keep the site secure and diagnose problems.
- To improve the catalog (for example, seeing which searches return no results).
We do not sell or rent your personal information, and we do not use it for third-party advertising.
5. Who we share information with
- Shopify — hosts the store and processes orders and payments on our behalf.
- Payment processors — handle your payment through Shopify checkout.
- Shipping carriers — receive your name and delivery address to deliver orders.
- Hosting and infrastructure providers — run the servers the site operates on.
- Google Fonts — serves the web fonts used by the catalog pages.
- Authorities — where disclosure is required by law.
We share only what each provider needs to perform its role, and we never sell personal information to anyone.
6. How long we keep information
- Server logs — kept for a limited period for security and debugging, then deleted or anonymized.
- Order records — kept as long as required for accounting, tax and warranty purposes.
- Search queries and VIN lookups — not tied to any account or profile.
7. Your rights
Depending on where you live (for example under the GDPR in the EU/EEA, the UK GDPR, or the CCPA/CPRA in California), you may have the right to access, correct, delete or receive a copy of the personal information we hold about you, to object to or restrict certain processing, and to lodge a complaint with a supervisory authority. To exercise any of these rights, email support@kymcopartsstore.com — we will verify the request and respond within the time required by the applicable law. We do not discriminate against you for exercising your rights.
8. International transfers
Our service providers (including Shopify and Google) may process data in countries other than yours. Where required, those transfers rely on recognized safeguards such as standard contractual clauses.
9. Security
The site is served over HTTPS, payment is handled by PCI-DSS-compliant processors, and access to order data is limited to what is needed to run the store. No system is perfectly secure, but we take measures appropriate to the data we handle.
10. Children
The Site is not directed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.
11. Changes to this policy
If we change this policy, we will publish the new version here and update the “Last updated” date. Material changes affecting how we handle order data will also be noted on the store.
12. Contact
Privacy questions and requests: support@kymcopartsstore.com
Kymco Parts Store, 1743 Bay Rd, Miami Beach, FL 33139, United States