Terms & Conditions
These Terms & Conditions (the “Terms”) govern your use of the Kymco Parts Store website and catalog (the “Site”) and any purchase you make through our online store. By using the Site or placing an order, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.
1. Who we are
Kymco Parts Store is an independent retailer of genuine KYMCO original-equipment (OEM) replacement parts, located at 1743 Bay Rd, Miami Beach, FL 33139, United States. We are not KYMCO, and we are not affiliated with, endorsed by, or sponsored by KYMCO or its distributors. “KYMCO” and related model names and logos are trademarks of their respective owners and are used on this Site only to identify genuine parts and the vehicles they fit.
2. Catalog information
The Site reproduces factory parts catalogs, exploded-view diagrams, part numbers and fitment data for reference. We work to keep this information accurate, but factory catalogs contain errors, parts are superseded over time, and specifications change without notice. All catalog content is provided for reference only and is not a guarantee that a part fits your vehicle or is available for purchase.
3. Fitment is your responsibility
You are responsible for verifying that a part fits your specific vehicle before ordering — using your vehicle’s identification plate, owner’s documentation, or a qualified mechanic. Our VIN lookup tool estimates the model, year and color of a vehicle from reference data and is provided as a convenience only; its results are not guaranteed and are not a substitute for verifying fitment yourself.
4. Orders, pricing and payment
- Cart, checkout and payment are processed on our Shopify-hosted store at kymcopartsstore.com. Shopify’s own terms of service and privacy practices also apply to the checkout process.
- All prices are in US dollars unless stated otherwise. Prices, availability and shipping costs may change at any time before you place an order.
- Your order is an offer to buy; a contract is formed only when we confirm shipment. We may refuse or cancel any order — for example where a price or listing was published in error, a part is discontinued or unavailable, or fraud is suspected. If we cancel an order after payment, you will receive a full refund of the amount paid.
- Obvious pricing errors (a price that is clearly a mistake) do not bind us even if an automated order confirmation was sent.
- Where the manufacturer has superseded a part number, we may fulfill your order with the manufacturer’s current replacement part number for the same application.
5. Shipping and delivery
Delivery estimates shown at checkout are estimates, not guarantees. Risk of loss passes to you on delivery to the carrier, except where applicable consumer law provides otherwise.
Out-of-stock and backordered items. Items not in stock when you order are charged at the time of the order and shipped automatically once back in stock; additional shipping charges may apply when a backordered item ships separately, and it may ship without a call or further notice. We do our best to provide accurate expected dates, but long-term backorders — in excess of two months — are possible due to the nature of our suppliers.
6. Returns and refunds
- Contact us at support@kymcopartsstore.com before returning anything so we can issue return instructions. Returns sent without prior authorization are not accepted.
- Brand-new, complete parts in their original, unopened packaging may be returned within 14 days of delivery for 100% of the purchase price in store credit or exchange. If you prefer a refund to your original payment method, a 15% restocking fee is deducted to cover payment-processing and handling costs.
- No returns are accepted more than 30 days after delivery.
- The following are not returnable: special-order items, painted body panels, electrical components, performance parts, closeout and clearance items, used items, tools, manuals, carburetors, and helmets — unless defective on arrival.
- Parts that have been installed, fitted, or damaged after delivery are not returnable.
- Return shipping is at your cost unless the return is due to our error (wrong item shipped, or defective on arrival) — in that case we make it right at our cost.
- Refunds and store credits are issued after we receive and inspect the returned item, usually within 24 hours of receipt.
- Nothing in this section limits any non-waivable statutory rights you have as a consumer in your place of residence.
7. Warranty
Genuine parts may carry a manufacturer’s warranty; any such warranty is provided by the manufacturer on its own terms, not by us. Except for non-waivable statutory warranties, the Site and all catalog content are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
8. Limitation of liability
To the maximum extent permitted by law, Kymco Parts Store is not liable for indirect, incidental, special or consequential damages — including damage to vehicles, towing costs, labor costs, lost profits or loss of use — arising from your use of the Site or from any part purchased through the store. Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence.
9. Acceptable use
You may browse the catalog and use search and VIN lookup for personal or business purchasing purposes. You may not scrape, bulk-download or republish the catalog, diagrams or data; probe, disrupt or overload the Site; or use the Site for any unlawful purpose. We may block access that violates this section.
10. Intellectual property
The Site’s software, arrangement and presentation are our property or used under license. Factory diagrams, part data and trademarks remain the property of their respective owners. You are granted no rights other than to view and use the Site as these Terms permit.
11. Third-party services
The Site links to and relies on third-party services, including the Shopify store for cart and checkout. We are not responsible for the content or practices of third-party sites and services.
12. Changes to these Terms
We may update these Terms from time to time. The version published on this page when you place an order applies to that order. The “Last updated” date above shows when the Terms last changed.
13. Governing law
These Terms are governed by the laws of the State of Florida and the United States, without regard to conflict-of-law rules — except that if you are a consumer, you also keep the protection of any mandatory consumer-protection law of your place of residence. Any dispute relating to these Terms or an order will be resolved in the state or federal courts located in Miami-Dade County, Florida, unless applicable law gives you the right to a different venue.
14. General
If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with the Privacy Policy and the order terms presented at checkout, are the entire agreement between you and us regarding the Site.
15. Contact
Questions about these Terms or an order: support@kymcopartsstore.com
Kymco Parts Store, 1743 Bay Rd, Miami Beach, FL 33139, United States
Hours: Monday–Friday, 10:00 am–6:00 pm (EST). Closed Saturday, Sunday, and all
major holidays.