Shipping Policy
Where we ship
We ship across the United States. Shipping to another destination? Email support@kymcopartsstore.com before ordering and we’ll confirm whether we can get the part to you.
Shipping costs
Shipping is calculated at checkout from the weight and size of your order and your address — you always see the exact cost before you pay. Bulky parts (body panels, racks, exhausts) may need additional shipping; if so, we’ll contact you before charging anything beyond what you approved at checkout.
Processing and delivery
Orders are processed on business days (Monday–Friday, excluding major US holidays). Most orders leave us within 1 to 2 business days, by USPS or UPS. Delivery estimates shown at checkout are estimates, not guarantees. You’ll receive a tracking number by email as soon as your order ships.
Delivery times
Delivery times vary by part. Some factory parts come from KYMCO’s US distributor and may ship separately from the rest of your order; occasionally a part can take more than two months to arrive. Items are charged at the time of the order. If a wait turns out longer than you want, contact us at support@kymcopartsstore.com and we’ll cancel the unshipped item and refund it in full.
Wrong or damaged on arrival
If your order arrives damaged or we shipped the wrong part, contact us within 7 days of delivery — we’ll replace it or refund in full, including shipping. See the Returns & Refunds page for details.
Questions
Anything unclear before you order: support@kymcopartsstore.com
Kymco Parts Store, 1743 Bay Rd, Miami Beach, FL 33139, United States